SAP Senior/Lead Consultant CX (Sales & Service Cloud)

As a leading consulting company for SAP software, especially for SAP S/4HANA transformations and SAP Cloud solutions, CNT Management Consulting has been one of the top international consultancies for 27 years. With over 500 business process experts and SAP consultants in seven European countries as well as in the USA, we successfully support the digital transformation of corporations, mid-sized companies and public organizations. CNT Management Consulting offers method and consulting expertise for all SAP products.

What we offer you:

• Flexible working model: 100% flexible working time and location model, home office can be individually arranged.
• Variety of training opportunities: Active promotion of internal and external training, certifications, competence teams, and much more.
• International and inspiring working environment: Locations throughout Europe and in the USA, international projects and colleagues.
• Activities to support health and well-being: Offers that support health, sport, well-being (e.g. fitness club membership, private supplementary insurance, and much more).
• Attractive compensation package: Financial security through high base salary, performance-related bonus, subsidized public transport, nursery school and restaurant tickets.
• Employee participation and bonus systems: Various bonuses (e.g. headhunter bonus, sales bonus, new client bonus).
• Employee benefits: Variety of discounts on products or services from partner companies.
• Active participation and events: Contribution of your own ideas (My-Idea), numerous events (e.g. team events, Christmas party, sports events, etc.).

These are your responsibilities:

• Advising our clients on SAP CX projects with a focus on SAP Sales & Service Cloud
• Supporting our clients in the implementation or realignment of sales and service processes
• Conducting requirements workshops, identifying use cases, and implementing client-specific requirements within SAP Sales & Service Cloud
• Developing and implementing concepts and process models in coordination with the customer
• Liaison between business and IT in implementation projects
•  Mentoring our young professionals and providing technical guidance to consultants
• Continuously enhancing hard and soft skills

What you should bring with you:

• Excellent functional and technical expertise in the SAP CX portfolio, particularly in SAP Sales and SAP Service Cloud
• Customer-focused with a solution-driven mindset, capable of working independently
• Ability to quickly assimilate complex requirements
• High commitment to quality
• 8+ years of experience in SAP CX projects and in-depth consulting expertise in Sales & Service Cloud
• Interest in open and constructive collaboration
• Excellent Command of English

CNT stands for further development, career opportunities and prospects, as well as a family-friendly working environment. With equal opportunities, diversity and a culture of openness, we ensure a productive and at the same time positive working relationship.

If you have any questions, please contact the following e-mail address: recruiting@cnt-online.com

We are looking forward to your application!

Regine Bartholomäus

Central Function Specialist 

Human Resources