SAP Senior/Lead Technical Consultant CRM / CX


Wien, AT Innsbruck, AT Mainz, DE Linz, AT

Job Type:  Consulting
Working Model:  Hybrid


CNT Management Consulting is one of the leading SAP consulting companies in Austria, which was founded in Vienna in 1999 and is represented in various locations worldwide. With about 290 consultants in Vienna, Innsbruck, Linz, Mainz, Zurich, Hasselt, Bolzano and Atlanta, CNT has experienced an annual growth in turnover and a steady increase in staff. As an SAP Gold Partner in 2021, we were awarded the highest distinction at global level - the SAP Pinnacle Award.


CNT stands for further development, career opportunities and prospects, as well as a family-friendly working environment. With equal opportunities, diversity and a lived YOU culture, we ensure a productive and at the same time positive working relationship.


We offer:


  • A flexible work model: With a 100% flexible work time and work location model, you can organize home office individually.

  • Extensive training opportunities: Through the active promotion of internal and external trainings as well as certifications, you can develop professionally according to your areas of interest.

  • An international and inspiring work environment: Our locations throughout Europe and in the USA allow you to work internationally and fully exploit your potential.

  • Health and wellness programs: We promote health and well-being through our in-house sports and massage offerings. Even for employees who do not live directly at the site.

  • Employee participation and bonus systems: We reward the placement of new employees and other contributions to the company's success with various bonuses, such as a headhunter bonus.

  • Employee benefits: We offer our employees a variety of discounts on products or services from partner companies.

  • Active involvement: Responsible tasks and the function as a coach for our talented young professionals offer the unique opportunity to contribute one's own thoughts and actively participate in shaping our projects as well as the corporate culture.



These are your tasks:


  • Lead in customer projects: You take responsibility for implementation in customer projects and also advise companies on technical challenges. With your expertise in the areas of "CRM", "system integration", "software development of customer-specific solutions" and "service-oriented architectures", you quickly manage to build trust with the customer. You speak the language of "business" and "IT" and can convey complex content in a structured way that is understandable to the customer.

  • Process and requirements analysis: As a lead consultant, you take on technical responsibility in SAP CX projects and record customer-specific requirements in workshops. You develop solution concepts in coordination with the customer and are responsible for their implementation. 

  • Knowledge development and training: Continuous training enables you to stay up to date in the area of SAP CX and to follow current trends, also in related areas such as the Internet of Things or artificial intelligence.

  • Mentoring: As a mentor, you accompany our trainees and consultants in their development and take on professional responsibility.



You should bring this with you:


  • For this position, we expect a completed technical degree, preferably in the field of (business) computer science.

  • You are characterized by independent, customer- and solution-oriented work.

  • A quick grasp of complex requirements is essential and we expect high quality standards.

  • You should have excellent know-how in various SAP CX solutions, such as SAP Sales & Service Cloud, SAP Emarsys, SAP Marketing Cloud, SAP Customer Data Cloud, SAP Customer Data Platform and SAP Cloud Integration.

  • Good programming skills are required (especially in object-oriented programming and scripting languages such as JavaScript and knowledge of SAP's own languages is an advantage).

  • Several years of project experience, ideally in a consulting role, rounds out your profile.

  • Your distinctive consulting expertise is the foundation of your success.

  • You are enthusiastic about open and constructive cooperation and can inspire others with your communication skills.

  • High flexibility and willingness to travel are part of your daily work.

  • You are business fluent in German and English.


If you have any questions, please contact the following e-mail address:


We are looking forward to your application!


Carsten Mengel

Recruiting Executive

Human Resources